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DataRose™
All the Questions to Ask
Your Current or Prospective Data Exchange Provider
Making the right decision requires asking the right questions. Here's a comprehensive list of questions to ask your current or prospective Data Exchange provider. For speed, reliability, functionality, and price, we are certain you will find EqX™ from DataRose to be the compelling choice.
Questions to Ask EDI/EDM Provider DataRose Other
1. Do you transfer both data and documents? Yes  
2. How frequently? Constantly 
3. Are the transferred data and documents automatically integrated within their respective account? Yes  
4. Even if the software systems used by sender and receiver are different? Yes  
5. And without having to write an interface to address the data format differences? Yes  
6. Can I immediately view the transferred data and documents on-line? Yes  
7. Do you provide notification to both sender and receiver that data and/or documents have been sent and received? Yes  
8. Does it matter what Operating System is used by us or by the companies with whom we exchange data and documents? No  
9. Can I use any current browser (Internet Explorer®, Mozilla®, Firefox®, Safari® etc.) to access and use your system? Yes  
10. Do you support PDF, PFD, JPEG, TIFF, DOC, GIF, EPS, MOV, PNG, WMV, AIF, and other media formats? Yes  
11. Are there any standard Internet transfer protocols that you don't support such as SFTP, HTTP, HTTPS? No  
12. Does your system require Java, ActiveX or plug-ins in order to work? No  
13. Can I edit and update account data on-line? Yes  
14. Does your system have Accelerated Search Capabilities? Yes  
15. Can I send immediate status updates to my clients automatically? Yes  
16. Do you provide a Recovery Analysis Scorecard? Yes  
17. Does your system have portfolio stratification capabilities? Yes  
18. Does your system enable Real-time On-line Collaboration? Yes  
19. Can each user of your system be assigned his/her own account and unique password for security reasons? Yes  
20. Can you seamlessly handle PGP encrypted files? Yes  
21. Do you have multiple "Tier 1" Connectivity? Yes  
22. Do you use multiple, geographically separate Data Centers? Yes  
23. Are your Data Centers both HIPAA and FISMA compliant? Yes  
24. In the past year, were there any incidents of unscheduled down-time? No  
25. What was the average and the longest duration of each unscheduled down-time incident? N/A  
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