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Support
If you're not happy, we're not happy
Because our primary focus is providing a service, DataRose is a relationship-oriented company. While there are numerous metrics for evaluating technology, there is only one meaningful metric for evaluating a service - customer loyalty. Customer loyalty comes from keeping promises and going the extra mile. We measure it by the thanks we receive and the endorsements and referrals that evidence the confidence and appreciation we work each day to earn.
Your single point of contact for technical support matters is always a business systems analyst (BSA) who understands both your business processes and requirements as well as the technical issues involved. Your BSA will coordinate all elements of each support instance through to a speedy resolution.
Contact our support team directly at:
support@datarose.com
866.896.8080